As every year, new trends and effects appear in both business and marketing. These are practices that become fashionable and therefore generate a much more dynamic market. Thus, businesses in 2018 will have some peculiarities that we will see below.
One of the characteristics that will surprise us in this new year is the fact that large labels will not be used in general products. This makes the product low cost and therefore based on digital communication, thus allowing to be more transparent and ethical at all times.
The payment through mobile telephony will be something that will be seen more and more in the companies and in the premises. Thus, it will not be necessary to go with the wallet but simply with the mobile we will be able to make the purchase and any other management that we allow with it.
Another thing that will catch our attention is the possibility of buying second-hand items, making the experience much more useful and effective in terms of reusing the products. Thus, both sellers and buyers will have the possibility of making cheaper purchases and access to products that otherwise could not have.
The customer service in business in 2018 is already more and more in terms of social networks, however this year, will continue to be more present every day so that you can reach the customer quickly, offering a service more effective